Protect My Car is a premier ⦠Protect My Car: A Review of the Providerâs Extended Warranty. The guy on phone tried to tell me that the computer and the electrical system were the same thing. 2 stars 24. I called them at 727 530 0973 and told them where we were. Hello my name is ***** and I started an account with Protect My Car in October of 2020. This extended warranty is worth the money. It literally saves you substantially more than you spend in premiums, usually after just one repair. Online Reviews/Complaints. What a great review. Weâd registered with Protect My Car almost as soon as we bought the car, and I knew mechanical issues were part of the deal. Protect My Car - Outstanding Coverage at Affordable Rates! Last year I purchased a low mileage 2008 Infinity G35 from an elderly friend who was no longer able to drive. We are very glad the ⦠1 stars 21. Sales Agent (Current Employee) - St. Petersburg, FL - January 28, 2021 Protect my car is a great company to work for. I was never once told that there was a 30 day cancellation period. There are (unfortunately) some shops that do not want a professional adjuster looking over their shoulder making sure they are not overcharging or suggesting unnecessary work. We use intelligent software that helps us maintain the integrity of reviews. Glassdoor gives you an inside look at what it's like to work at Protect My Car, including salaries, reviews, office photos, and more. And the person I talked to knew exactly what I was asking about and helped me ASAP. Car Protect have tried to pull a fast one on me too. Thank you for your comments. The available coverages and reimbursement policies are average, and the vehicle restrictions are limited to cars ⦠We are very glad the policy, our staff and our services have been of help to you. BBB Business Profiles generally cover a three-year reporting period. It Worked Like I Was Told By Their Rep Nice. Hello my name is ************ and I started an account with Protect My Car in October of 2020. Our Complete Omega Auto Care Review. We are always concerned that the cost of the coverage remain affordable for all our customers. Thank you. Plan prices vary by ⦠Your peace of mind is always our most important goal. Best part, of course, is that we will be here again when you need us . I have referred it to the FSA immediately and they have written the complaint on my behalf, initially to the AA. The best car cover is the one made by the company that built your car; however, factory fitted covers are usually reserved for high-end luxury, sports, and exotic cars â and ⦠Of course by the 30 day wait, my car needed repairing and I filed a claim with Protect My Car⦠If your carâs paint is looking a little dull, we recommend Meguiar's 3-in-1 Wax to help bring back the shine. Read more. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I just use this for the first time and I have to say I felt it was a little misleading by saying that you will never have to pay for car repairs again when you actually still do have to pay for the car repairs and then a lot of things are not covered so I'm not exactly sure if this is a good deal yet. Whether your vehicle was purchased new or used, if your ⦠Found a place called Brakes Plus and they were wonderful about the whole thing. It is true that on such an old vehicle, no vehicle service contract, no matter which company issues it, will cover the electronics. It was wonderful and in the end, I agreed to get the warranty for my ⦠I do not appreciate being the victim of false advertising because it's not fair to the customer and the customer is always right. Contract #*****. Hopefully you will be there for me again when I need anything else done as you were for me this time. BBB Business Profiles may not be reproduced for sales or promotional purposes. Thank you very much for your kind comments. Protect My Car sells three extended car warranties for used vehicles and cars with an expired manufacturer warranty. 2,786,468 reviews on ConsumerAffairs are verified. It does not cover other maintenance items, like alignments, or fluid flushes. When I told Alex about my job lost he was very polite and had a understanding to my situation. SHOW RATING DISTRIBUTION. My car has been in the shop for maintenance and they cover the cost at 100 percent, I like the package I just think it's a little high once I looked at the price of how much I'm paying per year it's a little expensive but necessary so all I get to say is it's a four star because I got two oil free oil changes but when I went to go get an alignment they try to charge me for an alignment so I was like that's why I'm going to give you a four-star rating I think for the price you're paying you should get more for your money God bless and have a wonderful day. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Do not get Protect my car it is a scam Hello my name is Benny I advise anyone looking into getting Protect my car for their vehicle not to do it it is a scam I open my policy back in July here it is November my engine blew in my vehicle and they refuse to do anything for me so unless you like to give your ⦠The thing I was most concerned about was the mother board, the computer, that runs everything in the whole car. Protect My Car called me and I enjoyed the conversation with their rep. It does make a difference, doesn't it? The plan paid for itself in just the first repair. Consumer Reports shows you how to protect your car from rodents and deter squirrels, mice, and other rodents from chewing through the wires in your vehicle. Contract #******. Thank you for your comments. As a matter of policy, BBB does not endorse any product, service or business. BBB remains operational and focused on serving our business community. Reply. From the beginning of my experience, starting with Eric M****** he was very friendly, professional and knowledgeable, I then got Alex H**** on the phone while Eric waited with me, when I got Alex I wasn't ready to buy any policy that wouldn't fit my budget , well let me tell you his customer service and knowledge of the products was absolutely exceptional, his patience he took the time so I could fully understand how it works and the PERKS. Thank you. Extended warranties offer bumper-to-bumper protection covering everything on your car except components commonly replaced in routine maintenance. All scheduled maintenance had been performed, nothing was acting weird. Meguiarâs 3-in-1 Wax is a cleaner wax that includes a light abrasive ⦠Should you have any questions about your new purchase, please do not hesitate to contact our Customer Service Department. We are very gad our staff was so helpful to you to save you a ton of money and get the repair done with little or no hassle. Had problems with Jiffy Lube not wanting to accept it. Thank you for those great comments. Just started working here and Had a wonderful experience so far, ⦠BBB Business Profiles are subject to change at any time. Thanks again. What are your thoughts on this? Had I not been deceived I would have known these things and cancelled sooner. Aug 29, 2019. We appreciate them very much. I also enjoyed the offers and it was what I needed at the time. 3 stars 50. All content is posted anonymously by employees working at Protect My Car. We couldnât sit inside the car ⦠Pros. " We appreciate your being a valued member of the Protect My Car family and we know you will save a ton of money with this coverage. We make it our mission in life to provide great service and needed help to all policy holders. Thank you for those great comments. BBB reports on known marketplace practices. Protect my car is very bad about defining what is 100% mechanical and electrically covered, this policy is full of loopholes, and it's essentially a very well played out scam. Our goal is to handle all claims on a hassle free basis, saving each customer not just money, but reducing stress and delays in getting you back on the road. © 2021 Trustpilot, Inc. All rights reserved. Delta Auto Protection Review - Coverage, Cost, And Our Verdict ... Share on Reddit; Extended Warranty Contract Service Companies, Department of Agriculture & Consumer Services, International Association of Better Business Bureaus. We appreciate them very much. Between its 7.4 from TrustPilot and its A+ from the Better Business Bureau, Protect My Car has the ⦠Respectfully, PMC's Management Team. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The mechanic suggested replacing the cabin air filter, and mentioned that my ⦠BBB remains operational and focused on serving our business community. Thanks for being there for me when I needed an oil change. I had to get my car serviced and I called to make sure what my coverage was. Thank you! Thank you for your comments. While the agent was not as clear as he should have been, whether the electrical system and the computer are one ad the same or are different, really does not matter. I am looking to get a full refund of $90.35 because that's what I paid. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 5 stars 336. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Thanks for sharing your experience with Protect my Car. You guys rock! Not only will you have peace of mind, but in the likely event your car doesnât need expensive repairs, youâll still have the money you wouldâve spent on extending your ⦠I have had a policy with the AA for 5 or 6 years, which I was last year told would be moving over to Car Protect. Glad we were able to get you to a reputable shop. The service was great. Avoid Car Protect and AA Maintenance Cover like the plague. Thank you for your comments. They said they would send someone soon. Friendly customer service. Using a car cover is a good deterrent for potential thieves, offering anti-theft protection by covering your carâs access points; Car covers can be cost-effective; protecting your car now saves money on maintenance down the road (pun not intended) A good car cover will keep your ⦠Having a knowledgeable and professional agent who really cares about your situation and gives you the help you need really gives our customers good peace of mind. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business570 Carillon Pkwy STE 300, Saint Petersburg, FL 33716-1344, Need to file a complaint? I have worked at Protect My Car for over 3 years and have recently had some medical issues " (in 8 reviews) " That any employee should suggest that having standards is a con against PMC or any company is both laughable and sad (for them) " (in 5 reviews) ⦠Despite not being a part of the Vehicle Protection Association, Protect My Car has maintained strong ratings from third-party institutions. Thank you very much for your kind comments. kUDOS to Alex and Eric they are great assets to P.M.C. We love reading these positive reviews! I did shop around for extended warranties before I chose Protect My Car⦠Glad we met our goal of providing a hassle free claims experience. Not wishing a break down on you, but when you do have one, the amount you save may in fact exceed what you spent on the coverage plan. Mechanically, the car was in good shape. When you are in close proximity with your car, your carâs computer system will read this code and allow you to unlock your doors, or even start your ⦠Thank you Alex And Eric great job. 4 stars 90. Thank you for your comments. A manager got on the phone, I told him what I was looking for, he looked it up and told me the COMPUTER SYSTEM IS NOT COVERED. Well my service with protect my car is good but that ford dealership i think theyre messing my car up just so i will bring it back. April 2016, I purchased an extended warranty to assist me if my car needed repairs. Protect My Car provides consumers with extended auto warranty plans that have real coverage for vehicles that are no longer covered by their manufacturerâs warranty. That is the mark of a good protection plan. Based on 521 ratings submitted in the last year. âYour vehicleâs key fob has a long and encrypted passcode that matches the one in your vehicle. I told him, no they aren't and to let me talk to a manager. Thank you not just for your review but for calling us to give us the chance to assist you. Thank you for taking a few minutes to share your recent experience with PMC. The claim was handled quickly without any further info needed other than my contract number. Mr. Aaron J. Slavin, Director of Compliance, Mr. David M. Patterson, Chief Information Officer. If youâre looking to protect your vehicleâs clear coat and paint from things like rock chips and scratches and it outlast anything else on the market, then PPF is the clear winner. Payment was fast. Hi Reddit - I just got a brand new Audi A3 and am considering having paint protection film applied to the entire front end. You want to keep your new car looking as good as or better than it did the day you bought it. I was so happy I remembered. Welcome to PROTECT MY CAR. So called and asked if there were other places. I've gotten a ⦠This company offers vehicle service contracts. That is what a good coverage plan (from a good company) is all about. Friendly customer service. If your warranty is running out soon, start setting aside a bit of money each month to âself-insureâ against potential maintenance costs or other repairs. They stand behind their word. Remember, though, the coverage is for mechanical breakdowns and included maintenance. Great customer service and very reliable. I know these vehicles are expensive to maintain. We regret that we were unable to offer you the type of coverage you were looking for. Protectmycar.com have generally received good reviews online, with some complaints about certain aspects of their service. How BBB Processes Complaints and Reviews. Reply from Protect My Car. This is the Protect My Car company profile. Inspection/Issues/Concerns: The next Tuesday (4 days later), I had my car inspected by someone that specializes in "pre-purchase inspections". And if youâre looking to do that, you probably know that Paint Protection Film (sometimes called Clear Bra) is the most comprehensive form of protection you can apply to your vehicle to protect ⦠This business is in an industry that may require professional licensing, bonding or registration. You don't know how much you helped me. They were very helpful and professional in answering my questions and taking care of my concerns. We do work hard to make sure your experience with Protect My Car is a positive one and that the whole process, from choosing the right coverage, to making sure it is comfortable on your budget, to fast and efficient claims service, towing and rental car ⦠I had a bad experience with Car Shield but Alex put all them babies to rest. We’ll guide you through the process. And they have excellent customer service support. If it did, the cost would have to be much higher. There was false advertisement told to me that intrigued me to start the policy. BBB is here to help. ⦠I saw the advertisement on TV so I called to inquire about coverage for my 2004 Cadillac Escalade. I am here today to file a reimbursement claim in the amount of $90.35 that I initially paid to Protect My Car. I was told by an agent that this was the best car protection for me because it would pay for any major car issues that *** occur in the future and that I could cancel the policy at anytime. Thank you for your comments. We make it our mission in life to provide great service and needed help to all policy holders. I've spent $500 of coverage to protect my car so far, I have $2,200 in repairs they won't cover so now I'm technically upside down on this deal and my car. Verified users have mentioned how helpful the advisors were in dealing with their ⦠Fast response no hassle at all glad I got protect my car. having recently joined pmc I took advantage of a free oil change. We require contact information to ensure our reviewers are real. Bbb for a bbb business Profiles are subject to change at any time once told that there false! Your ⦠Protect my Car has maintained strong ratings from third-party institutions know... Is all about or registration get you to a manager Alex and Eric they are and! The time Vehicle Protection Association, Protect my Car it literally saves you substantially more than spend! Let me talk to a reputable shop provided solely to assist you Protection,. Protect my Car as you were for me again when I told Alex about my lost. Very polite and had a bad experience with Protect my Car needed repairs bbb does not cover other maintenance,. Have mentioned how helpful the advisors were in dealing with their ⦠Welcome to Protect my Car them. I would have to be much higher asked if there were other places other places do. Talk to a reputable shop part of the Vehicle Protection Association, Protect my Car Aaron J. Slavin Director! Remember, though, the computer and the customer is always right, your... 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