I called the company after fiddling with it. Mar 10, 2012 at 10:18 PM #1. Many parts also have a video showing step-by-step how to fix the "Door latch failure" problem for Jenn-Air JDB1100AWS. Once that happens, getting in and out of doors can be a major hassle. [latch bolt still in door jamb The latch bolt for my exterior door is stuck inside the door jamb. Sticky locks are a common problem with older doors. It takes Less than 15 minutes to fix on average. Use a spatula or putty knife to get a little space between the door and the frame, then use a combination of wiggling and brute force to get the door … The sliding doors are in perfect shape, but one of the latches is in the locked position with the door being locked. You should first test the door latch to ensure the latch is sticking inside the door and not due to a misaligned strike plate. Here are the issues: Cant remove the latch, the screws of the entire mechanism is on the side of the door, and that's not accessible if the door is closed. Turn the knob to open the door … Door latch failure is the 5th most common symptom for Jenn-Air JDB1100AWS. Short of taking the entire door off the hinges (it's 10 degrees in MN...), other suggestions? If the latch assembly is working just fine but the door is still stuck, try squirting a little bit of all-purpose lubricant between the door and the frame. They’re not expensive and it’s less trouble to replace it than to fix it. The latch bold was sticking on my front door. The knob or handle will not turn to retract the stuck door latch. When l insert the key and turn it to unlock it the cylinder moves, but when l pull the outer or inner handle, nothing happens. Now that the door is open, with the door handle, try to trigger the latch turning the knob and simulate opening or closing the door. A sticky lock is usually caused when excess dirt and grime binds up the mechanisms that enable the lock to turn smoothly. If the deadbolt becomes difficult to turn, you can spread a bit of grease into the keyhole. If the deadbolt is sticking, you should use grease. She was able to determine what model I had because there is no model number anywhere on the thing. Krazyasslunatic TYF Newbie. If the door has its own key and is not keyed with other doors, remove it, throw it away and get a new one. If the door does not open completely, you can try shimming the latch to allow it to retract enough to open the door. The instructions below from DIYers like you make the repair simple and easy. What are your thoughts as to what has happened to this lock mechanism? After a little time on hold I got through to customer service. This Kwikset spring bolt has not been retracting fully as of late. If the door lock gets jammed because of the freezing weather, you can warm the key with a lighter and place it inside the lock. It's a schlage dead latch. Fortunately, there are a number of ways to fix a stuck lock without calling in the professionals and breaking your budget. I cannot open the passenger door. A sticking door latch might require some lubrication, or it might be jamming against the strike plate on the door jamb. I believe it's a Kwikset Titan lock. Something had clearly gone wrong with the latch itself. I have removed both door handles, but can't get the door open to get at the latch plate or strike plate. Age: 35 Posts: 19 Likes Received: 0 Joined: Dec 21, 2011 Name: David. Door latch stuck Discussion in 'General Discussion' started by Krazyasslunatic, Mar 10, 2012. Plate or strike plate the hinges ( it 's 10 degrees in MN... ), other suggestions use... Caused when excess dirt and grime binds up the mechanisms that enable lock... 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