RRPP A, Relaciones Pblicas at Bahia Principe Luxury Akumal, responded to this review. Privilege Beach*. As well, this is the beach area for two of the other three resorts leading to very heavy use. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. For Sale: 184000 - Condominium, 1 bed, 1 bath, 850 sqft at Quetzal 3 in Bahia Principe. Bahia Principe Hotels and Resorts, Otro at Bahia Principe Luxury Akumal, responded to this review. Please see our partners for more details. Start your vacation with a refreshing welcome drink during check-in, served as the Privilege Concierge completes your private check-in. I have posted this in the hope that it may help to save others landing themselves in the same situation - As a direct result of the aggressive and intimidating response we received when requesting to cancel my advice would be to steer well clear of this lot. On the beach platform on the water is yoga, zumba and water aerobics, and well attended because it just works.This happens at the pools too. Because our vacation club is affiliated with RCI (Resort Condominiums International), you have your choice of over 7,200 resorts around the world when you choose where to spend your vacation week. Beach service not bad, but you could guarantee if you wanted a drink the bar staff had just left!All in all a lovely hotel great to walk around, staff work very hard, lovely beach, food repetitive but when isn't it! Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Others found the sales pitches very annoying. Our favourite restaurants were the Arlequin and Dolce Vita. Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. Away from the rays of the sun, the Kids Club features innovative activities like costume workshops, crafts, cooking, expeditions, and childrens games. We only stay at 5 star resorts and I have to say this was our best so far. Review tags are currently only available for English language reviews. Food was exceptional, we didn't feel the need to do any a la cartes even though we had 3 booked but cancelled them as the food in the main buffet was tantalizing with so much to offer. Before we left the Office the same guy returned and tried to apologise for his manner and wanted us to leave on good terms, obviously didnt want us discrediting this Timeshare scam with any other Bahai guests while we were there. Would totally recommend! Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. Best holiday ever! Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. Services, Activities and Entertainment: Privilege Lounge*. I had a leaking AC and a broken phone. Much of what I read in reviews was true. Grounds team working incredibly hard!-Eating breakfast at Los Corales in the adult only area of Akumal. For those who want to wake up at the seafront and enjoy the very best in services and amenities. The Privilege Club is such an upgrade! The evening entertainment is great! It was nearly impossible to find. This is the first time we used it and all our regrets evaporated instantly. When you are at this resort you are able to go to all the other resorts and use their services as well. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us and you enjoyed your anniversary decoration!We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . Bahia Principe Fantasia. The buffet was the best, Prawns, calamari, other seafood,fish, roasts, mexican fare, pizza's and other junk food is available. Beach Resort. Grab a bite at the nearby snack bar, the Truck. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. more. With pools only steps away from beach, this hotel is bound to become your home away from home. . The external shows are good, but the smokers dominate the best seating areas, it would be nice to make some areas smoke free.Wildlife. In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. The 90 mins turns into 4hrs. So, you would like to think about it overnight - oh no, that is not in their sales plan. As well as shops in the hotel which sell all your basics, suncream, painkillers, toiletries. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. Dear guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal Don Pablo Collection.We appreciate the time that you disposed to share your valuable feedback with us.We have sent this information to every Department Involved so necessary measures can be taken to guarantee our guest's satisfaction. (False). The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. Review tags are currently only available for English language reviews. Please see our partners for more details. If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. The staff is wonderful. Check in was prompt, butler service was at our room to check on us daily. 130. Related Pages. Extra person 120 USD. I picked a top floor ocean front room and I picked the middle room for them. * Music around the adults only pool tended to be VERY loud. Review tags are currently only available for English language reviews. The entertainment team do a fab job around the pool. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. 2023 Privilege Club ~ Vacation as you are. Bahia Spa & Gym MORE INFO. 2 Pools. Visiting the sister hotels, added bonus. No but only because there are so many other places to stay. But then, we didnt spend much time inside, because just at the rear of the block is a warm pool with jacuzzi's which helps.Food. I booked for two and it was 102CAD. In addition, the Privilege Travel portal, which gives our members access to a range of hotels, cruises, car rentals, and leisure and entertainment activities around the world. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. Tripadvisor performs checks on reviews. Photos. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! However. Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. With our Privilege Club program, members get access to the Privilege Club Suite and enjoy amazing Club benefits at all Bahia Principe Hotels & Resorts in the Caribbean and the resorts in Canary Islands. We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. Memberships to this club were being sold. Bahia Principe Luxury Samana. We are all glad to help. The standard of the food in most of the a la carte restaurants was fabulous; we ate in different restaurants throughout the complex 11 nights out of our 14 night stay. We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. A true 5 * resort, I definitely recommend. I was so annoyed and disappointed. There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! Xaha Villas Suites & Golf Resort. Dominican Republic, Samana. The rooms need a complete refurbishment!! Its such a shame. beach shoes are a must ! The activities are so fun (families or couples). Not now. There also did not seem to be enough staff. plenty of loungers under shade on the beach and pool areas and we . We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. *Services and facilities exclusive for Privilege Club members Tras un bao en una de las 6 piscinas al aire libre o 5 baeras de hidromasaje I was really looking forward to this holiday and while I did have a nice holiday it wasnt the luxury I had hoped for. This hotel is likely to sell out soon. People included 30 people. But one particular guy really stood out my eldest daughter was 19 when we went she made a couple of friends, they went up to the Hecienda Dona Isabel most nights. 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